South Beach Hotel - Rockley at Accra Beach, Christ Church, Barbados BB15 139
  • Stay
    • Junior Suite
    • One Bedroom Suite
    • Two Bedroom Suite
    • One Bedroom Penthouse Suite
  • The Resort
    • Swimming Pool
    • Fitness Room
    • In Room Spa Services
    • Rockley Beach
    • South Coast Boardwalk
    • Personalized Concierge Services
  • Dining
    • The Restaurant
    • Nearby Restaurants
    • Dining at Ocean Two Resort
    • Dining at Sea Breeze Beach House
  • Explore
    • Key Attractions
      • Atlantis Submarine
      • Ted's Tours
      • Island Safari
      • Catamaran Cruises
      • Harrison's Cave
      • The Barbados Wildlife Reserve
      • Orchid World
    • Cultural Activities
      • Harbour Lights Dinner Show
      • George Washington House
      • Horse Racing
      • St. Nicholas Abbey
    • Outdoor Activities
      • Horse Back Riding
      • Deep Sea Fishing
      • Scuba Diving
      • Tennis
    • Golf Courses
      • Barbados Golf Club
      • Apes Hill Golf Course
      • Royal Westmorland Golf Course
      • Sandy Lane Golf Course
  • Romance & Events
    • Wedding Packages
      • Classic Elegance
      • Tropical Love Story
      • Forever Yours
      • Renewal of Vows
    • Celebration Packages
      • Honeymoons
      • Anniversaries
      • Add Something Extra
    • Events and Meetings
      • The Lincoln Room
      • Poolside Venue
    • Groups
      • Group Retreats
      • Leisure Incentive
      • Family Reunions
      • Celebrations
    • Plan Your Event
  • Special Offers
    • Featured Specials
      • Book now and get up to 50% Off in 2019!
    • Family Offers
      • First child stays free
      • Interconnecting Rooms
      • Baby Amenities
      • Babysitting Services
    • Celebration Packages
  • Enhance Your Stay
    • Pre-Arrival Grocery Service
    • Champagne Arrival
    • Breakfast in Bed
    • Picnic Getaway
    • Couples Massage
    • Celebration Extras
  • Gallery
    • Hotel
    • Rooms
  • FAQs
    • Hotel
    • Rooms
    • Services
    • Dining
    • Travel
    • Hotel Policies
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Home  >  Faqs
Faqs

See what guests are asking about our resort

Greetings from your friends at South Beach Hotel. While we've designed this Website to aid every step of your vacation planning, we've also created this section to further assist you based on questions that we regularly receive in our Call Centre.

Hotel

  • PAYMENT QUESTIONS

    We accept VISA, Master Card and Amex for payment on your travel plan. The credit card will be charged according to the payment instructions on your reservation.
  • CURRENCY

    The official currency of Barbados is Barbadian dollars and we can facilitate foreign currency exchange to Barbadian dollars at the Front Desk of the hotel.
     
    Please remember to notify all of your issuing banks (ATM and Credit Card) that you'll be traveling to Barbados and the dates you'll be traveling on before you leave to ensure access to your funds readily.
  • WHAT ARE THE CHECK-IN AND CHECK-OUT TIMES?

    Arriving and departing:

    • Check-in at South Beach is 3pm and Check-out is at 11 am.
    • Luggage and large items may be stored in our luggage room if you arrive prior to check-in.
    • Early Check Ins/Outs are subject to availability and may incur an additional cost.
  • WHAT IS THE DRESS ATTIRE AT THE RESORT?

    Resort and sports attire is appropriate throughout the day.
  • WHAT IS THE WEATHER LIKE IN BARBADOS?

    The climate in the Barbados is tropical with temperatures ranging from 25 – 30 degrees Celsius/77 to 90 degrees Fahrenheit. In the islands there are two seasons: Wet and Dry.
     
    The Wet Season is from June through November, and the dry season is from December through May.
     
    Brief heavy showers are common throughout the year. We call that Liquid Sunshine.
  • WORRY FREE HURRICANE GUARANTEE

    Barbados is also fortunate to be located outside of the hurricane belt, and the last hurricane to hit the island was in 1966.
  • IS THERE AN ATM ON PROPERTY?

    Unfortunately, we do not have an ATM located on property. However, the closest ATM is located in Quayside Center next door, which is a quick 2 minutes’ walk from the hotel.
  • WHAT ARE THE AGE RESTRICTIONS AT SOUTH BEACH HOTEL?

    There are a few regulations concerning age which are strictly enforced.
    Minimum age requirements at South Beach Hotel:
    • To reserve a room ~ 18 years or older
    • To drink alcohol ~ 18 years or older
    To use the pool, persons under 16 years of age must be supervised by an adult.
  • DOES SOUTH BEACH HAVE PARKING FOR HOTEL GUESTS?

    Yes, there is complimentary parking available at the hotel for guests.
  • CAN WE DRINK TAP WATER?

    Tap water is safe to drink in Barbados as the island is limestone based and this acts as a natural filter.

Rooms

  • ROOM CAPACITY

    The occupancy of the Junior Suite is 2 adults & 2 children/3 adults, and the One Bedroom Suite & One Bedroom Penthouse Suite is 2 adults & 2 children/4 adults. The occupancy of the Two Bedroom Suite is 6 adults & 2 children.
  • ARE COTS AVAILABLE FOR INFANTS?

    Complimentary cots can be requested in advance of your stay through [email protected]. Please note we are unable to place additional beds in the rooms outside of the cots.
  • DOES YOUR HOTEL OFFER ROOM ACCOMMODATIONS FOR THE PHYSICALLY CHALLENGED?

    All public areas are completely wheelchair accessible, and we strive to provide the best for all our South Beach guests. While the hotel does not have any specific handicap rooms, the showers are walk-in and we provide handicap shower chairs for guests on request. Please contact us directly to see how we can make your stay more comfortable.
  • DO I NEED AN ELECTRICITY ADAPTER?

    The resort has a voltage capacity of 110V for U.S. and Canadian electric razors, hair dryers and other standard electrical equipment used in guest rooms. All European appliances require an adapter.

Services

  • CAN I PRE-ARRANGE TO HAVE FLOWERS OR A BOTTLE OF CHAMPAGNE?

    With our fabulous array of amenities, guests can receive gift baskets such as champagne, floral arrangements or specialty food items. For a full list of gifts please contact us at [email protected].
  • IS THERE LAUNDRY AT SOUTH BEACH?

    We do have laundry facilities on property. More information can be collected at Front Desk regarding this service.
  • DOES SOUTH BEACHOFFER BABY-SITTING SERVICE?

    Yes, we do offer babysitting services at South Beach. For more information on rates please contact [email protected].

Dining

  • WHAT IS THE DRESS ATTIRE AT THE RESTAURANT?

    Casual attire is appropriate throughout the day. Shoes and cover-ups are required in the lobby and in the restaurant.

Travel

  • AIRPORT AND AIRLINES 

    When traveling to South Beach confirm your flights into Barbados Grantley Adams International. The airport code is BGI. The following direct flights are offered:
     

    USA

    John F. Kennedy Airport – Twice Daily
    Miami International Airport – Twice Daily
    Fort Lauderdale Airport – Daily
     

    CANADA

    YYZ Airport - Once Daily
    Montreal International Airport – Once Daily in Winter
     

    UNITED KINGDOM

    Manchester International Airport – daily
    London Gatwick International Airport – multiple airlines daily
    London Heathrow International Airport – Select flights
     

    SOUTH AMERICA

    Panama – twice per week
  • TRANSFERS AND TAXI

    Transfers to and from the resort are offered on our website or by contacting [email protected]. Taxis are also readily available at Barbados Grantley Adams Airport. South Beach is approximately a 20 minute drive from the airport.
  • WEATHER AND TRAVEL DELAYS

    In the event of official airline delays or cancellations for whatever reason resulting in guest arrival a day or more later than planned, South Beach Hotel will offer guest a voucher to the value of the night’s rate towards an extended or future stay
     
    In the event of an official severe weather system warning issued for the Island of Barbados resulting in closed airports or cancelled flights. South Beach will waive the cancellation penalty and provide a voucher to the value of the full deposit paid towards a future stay. All vouchers for future stays are valid for 1 year from the original booking date.
     
    Guest are advised to have comprehensive travel insurance in place for such unexpected circumstances.

Hotel Policies

  • Tourism Fund 

    Please note an optional donation to the Tourism Fund of Barbados will be applied to your account of US$1 per day which allows guests "give back" to the island in a direct and meaningful way. This donation is at the discretion of the guest and can be accepted or declined at check out. For more information on the tourism fund please visit BHTA Tourism Fund.
     
    http://www.bhta.org/index.html
  • Deposit Policy

    For guests whom have booked direct with us the following deposit policies are applicable.
     

    Refundable Policy

    A three night deposit is required to secure your reservation, with the balance of payment to be made upon check in to Sea Breeze Beach House.
     

    Non-refundable Policy

    Full payment is required in order to secure your reservation, and this payment is non-refundable, non-modifiable and non-transferable.
    For guests that have booked through a third party travel agent or tour operator, please contact them directly to confirm their deposit policies.
  • Room & Bed Request Policy

    Please note room requests and bedding requests are not guaranteed, however we will do our best to try and accommodate their request. Please send your requests to [email protected].
  • Pack for a Purpose

    We are committed to being a responsible corporate and community citizen and are proud members of Pack for a Purpose, an initiative that allows travelers like you to make a lasting impact in the community at your travel destination. If you save just a few kilos of space in your suitcase and bring supplies for the less fortunate you'll make a priceless impact in the lives of our local children and families. On arrival just hand over the supplies to us and we will deliver them to the Charity on your behalf. Please click here to see what supplies are needed for our project.
  • Deposit by Credit Card

    Please note that the credit card used to make the booking and pay any deposits must be presented at the time of check-in with proof of ID (both photographic and signature).
  • Guest Incidental Authorization Policy

    There is a mandatory incidental deposit taken at check in by either credit card or via a cash deposit. Guests are recommended to activate signing privileges by allowing a deposit of US$250.00 to be authorized on their card or they can decline this service and deposit a fixed amount of US$250 in cash. All unused amounts of the deposit will be refunded on departure.
  • Government Room Levy

    As of July 1st, 2018, there is a mandatory room rate levy required to be payable on departure which is US$9.63 per bedroom per night. For 2+ bedroom suites, this charge is based on the number of bedrooms in the suite.
  • Early Check out Policy

    If a guest wishes to check out from the hotel early, the refund will be based on the total stayed room nights plus 3 used nights. The balance of the reservation will be refunded to the guest, if the reservation was made directly with the hotel. If this was done through a tour operator, then the refund will be done through the tour operator.
  • Smoking Policy

    • All areas of the hotel are non-smoking, this includes in all rooms and suites, balconies, corridors, public areas, restaurant and bars. Failure to comply will result in a US$250 charge to your guest account.
    • There is designated smoking area at the hotel.
  • Tourism Fund

    Please note an optional donation to the Tourism Fund of Barbados will be applied to your account of US$1 per day which allows guests "give back" to the island in a direct and meaningful way. This donation is at the discretion of the guest and can be accepted or declined at check out.  For more information on the tourism fund please visit BHTA Tourism Fund.
     
    http://www.bhta.org/index.html

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South Beach Hotel
  |   ettDuis at
Rockley at Accra Beach, Christ Church, Barbados BB15 139
Phone: 246 435 8561
UK Toll Free: +44 (0)20 3868 9916
US Toll Free: 1 888 964 0030
Email: [email protected]
  |   www.southbeachbarbados.com
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